SINGAPOR EY S$ g Singapore Computer Emergency Response Team WHAT IS AN EMAIL EXTORTION SCAM? What should you do if you receive an extortion email? Learn how this scam works and what you should do to avoid falling victim. ee ULL es You receive an email claiming that your device/account has been compromised Scammer claims to have your ‘private and confidential’ information A ransom is demanded to keep the information private, typically in a currency called Bitcoin Scammer may use your email and password from past data breaches as ‘proof’ that the email is legitimate WHAT SHOULD YOU DO? Do not make payment. Delete the email immediately. To prevent unauthorised access, you should: Set strong passwords that are long and random Do not use personal information (e.g. NRIC) in your passwords Use different passwords for different accounts a Auto Updates beeen el ce] (OTP) is 557325 a Enable Two-Factor Authentication (2FA) when available Perform anti-virus scans on all devices WANT TO LEARN MORE? Visit www.csa.gov.sg . Keep your software up-to-date