(O8) PROVIDE ASSISTANCE WHEN ESTABLISHING INTERNAL CENTRES FOR COMPUTER INCIDENT RESPONSE OF LARGE ORGANIZATIONS THAT MANAGE KEY/CRITICAL INFORMATION INFRASTRUCTURES (PUBLIC AND PRIVATE) IN THE REPUBLIC OF MACEDONIA. One of the more important activities of the National Centre for Computer Incident Response is to initiate the establishment of internal centres for computer incident response, particularly for organizations managing key/critical information infrastructures, upon request of the constituents, and to participate and assist in the process of establishing the internal centres for computer incident response, particularly for organizations managing key/critical information infrastructures. This is important for several reasons: • Increasing the number of trained technical staff in charge of responding to computer incidents • Improving the maintenance and preventive actions at institutional level for ensuring protection against computer incidents • Ensuring rapid and effective response in crisis situations • Raising the awareness level on cybersecurity among the individual institutions (O9) CONTINUOUSLY RAISE THE AWARENESS AMONG THE CITIZENS ON THE NEGATIVE EFFECTS OF CYBERTHREATS AND CYBERCRIME. The most important preventive measure for combating computer incidents and cybercrime is raising the awareness of the citizens about cybersecurity. This objective is accomplished by providing education and training services. In 2016, following activities are envisaged to meet these objectives: • Publication of basic educational content on cybersecurity on the official website of the Centre • Preparation of interactive content for cybersecurity as a continuous activity in the upcoming years • Preparation of content for different age groups of citizens to be presented via all media channels. • Continuous public campaigns on internet security for the purpose of raising the awareness of citizens on the protection against cyber attacks 17