Strategic
Theme
Programme
Key Performance
Indicator
Baseline
Source
/ Year
Targets
YEAR 1
YEAR 2
YEAR 3
YEAR 4
YEAR 5
+10
+15
Promoting Change Management
coordination,
collaboration
EGovernme
nt
Champion
WEF E-Gov Ranking
Establishm
ent of
Programm
e Office
Establishm
ent of
Business
Transform
ation
Office
Communic
ation Plan
Implementation of EGovernment Strategy
& Plan of Action
10%
25%
50%
75%
100%
Delivery time for
WOG projects
Minimal
delays
Minimal
delays
On
Time
On Time
Resource allocation
Efficiency
Med
High
High
High
Optimised Budget
utilization
Med
High
High
High
Number of WOG
Projects completed
on time, within
budget and with
assigned resources
Most
all
all
all
Process efficiency
improvements across
government
High
High
High
Number of
government
processes reviewed /
re-engineered
20%
40%
50%
Improvement cost
savings to
government
2%
4%
5%
90%
Develop
Communication Plan
50%
100%
Stakeholder Buy in
for E-Government
Policy Strategy and
Plan of Action
50%
75%
Number of
Promotion and
awareness
programmes
developed
/implemented
Few
Many
Impact on
International
Benchmarking
Organisations for
informing EGovernment
Rankings
Med
42
High
High