Strategic Theme Programme Key Performance Indicator Baseline Source / Year Targets YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 Number of rural communities served/Rural site visits per year 100 300 500 Percentage of reduction in service delivery cost 5% 10% 15% Establishment of Mobile Communications Platform 100% Number of services 10 25 40 Number of Subscribers 25K 40K 50K 75K Number of SMS broadcast 100 300 500 700 Efficiency gains in governance 5% 8% 10% Increase effectiveness, alignment and coordination, collaboration 10% 25% 40% Number of WOG Projects initiated under Dept. 5 10 15 7% 12% 15% Express per year Mobile Communic ations Platform (SMS) Effective Governance Framework Creation of a Central Informatio n Technolog y Departme nt Establishment of Dept. Progra mme initiate d 100% Cost savings in whole of government service delivery 3% Establishm ent of Key Support Expert Working Groups Establishment of EWGs 100% Increase effectiveness, alignment and coordination, collaboration 10% 25% 40% InterMinisterial Council Increased / coordinated ICT Expenditure (Government Expenditure on ICT)2 10% 20% 30% True North Group Establishment of TNG 10% 25% 40% 100% Increase effectiveness, alignment and 2 ICT expenditures are shown to have a strong positive impact on future levels of foreign direct investment, as well as on future levels of institutionalized democracy in developing countries. 41