2. Build cyber resilience and provide support when an incident occurs The Government will continue to provide victim support services for small businesses to help them respond to cyber incidents and bounce back quickly. These services will be closely coordinated with other support for small businesses, including anti-scams programs led by the National Anti-Scam Centre. The Government’s new Small Business Cyber Security Resilience Service will provide small businesses with advice on how to build their cyber security capability and resilience. This ‘one-stop-shop’ will also help small businesses deal with the aftermath of a cyber incident and recover quickly. Staffed by professionals who understand small business, cyber security and mental health, this service will provide small businesses with assistance that is tailored to their situation, capability and level of cyber risk. 2 Help Australians defend themselves from cyber threats The problem we face We must do more to lift cyber awareness across our community. It can be difficult to understand how to protect ourselves online and for many Australians, good cyber security behaviours are not front of mind. Yet much like washing our hands or putting on our seatbelts, cyber security needs to become part of our everyday routine. It’s important to emphasise that basic actions – like maintaining a secure pass-phrase, keeping our software up to date, or not clicking on suspicious links – can have the most effective outcomes. The landscape of cyber security advice remains hard to navigate for many Australians, particularly for diverse communities who may be more vulnerable to cyber incidents and cybercrime. Further collaborative and coordinated action between government, business and civil society is necessary to simplify the way we talk about cyber security and emphasise that secure cyber practices can be an everyday skill. How the Government will take action Building cyber awareness will provide Australians with confidence and trust to embrace digital technologies and the opportunities they present. The Australian Government recognises that genuine behavioural change will take time and is committed to delivering awareness-raising programs over the long term. Under this initiative, the Government will: 1. Extend the reach and accessibility of cyber awareness programs The Government will continue the national cyber awareness campaign to help Australians understand critical cyber security threats and how to protect themselves online. Partnerships with the private sector and civil society will be critical to extend the reach of this national campaign and maintain consistent messaging. The Government will also coordinate this work with other related areas – such as scams, fraud, identity resilience and Digital ID – to uplift consumer awareness against online threats across the board. 2023–2030 Australian Cyber Security Strategy 19