Computer use Households •Computer use in households is continually increasing - 74.3% •The highest share of computer users is in Belgrade - 91.5%, •The lowest share of computer users is in Vojvodina - 66.8% •Computer use more common in urban areas - 81.6% •Computer use less common in other areas - 62.8% Individuals •Computer use by individuals is continually increasing - 72.4% •19.8% of persons have never used a computer •14.8% of computer users have completed education levels below secondary •Computer use is highest among university students - 99.8%, •Computer use is lowest in the "others (retirees..)" group - 52.3% •Computer use is highest among young persons aged 16-24, with 96.2% of women and 100% of men in this age group using computers •Computer use is lowest amont person aged 55-74, with 59.6% of men vs. 48.9% of women in this group using computers 1.3.2 Internet Use Internet use in households – In the Republic of Serbia, 81% of households have an internet connection, which is an increase of 0.9% and 8.1% relative to 2019 and 2018 respectively. The share of households with an internet connection is highest in Belgrade, at 94.1%. In Vojvodina it is 75.3%, in Šumadija and Western Serbia 77.5% and in Southern and Eastern Serbia 77.3%. There are also considerable differences in terms of household internet connections between urban and other settlements in Serbia: 87.1% vs. 70.4%. Relative to 2019, in urban settlements the rate of increase is 1.3%, while in other areas of Serbia it is 0.1%. Similarly as in the case of computers in households, there is also a huge gap in terms of internet connections. Looking at the structure of households measured by monthly income, those with an internet connection are mainly households with monthly income of more than 600 euros (97.8%), while the share of households with income of up to 300 euros is a mere 59%. In response to the question about the reason why households do not have a home internet connection, 77.5% replied they did not need the internet, 18.7% replied the cost of equipment was too high, while 10.3% of households quoted lack of skills as the reason. 11

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