2.7.2 The Regulator • The regulator for the sector shall monitor market demand and supply capacity of service providers and shall intervene to correct imbalances or market distortions in favour of users. The regulator though accountable to the Ministry of Communications, Science and Technology, shall have the necessary independence from stakeholders to ensure impartiality, flexibility and transparency. • The mandate of the regulator will be limited to the regulation of Telecommunications, Information and Communication Technologies as well as Broadcasting, Radio frequency and Postal Services. 2.7.3 The Private Sector • The private sector will play a key role in the development and expansion of ICT infrastructure and provision of ICT services and products. • It must also endeavour to exploit new business opportunities presented by ICTs and spread the use of ICTs as a lever for the development of business. • The private sector will be called upon to improve product and service quality to ensure competitiveness in the world market. • It will also be asked to support and participate in national efforts to contribute to the general spread of ICT literacy and development of human resource capacity. 2.7.4 Educational Institutions • Educational institutions must play a major role in improving teaching and learning mechanisms that develop a society that is ICT literate and capable of producing local ICT products and services. • They must ensure that ICT literacy is part of core curricula. • They must use ICTs to expand access to education as well as improving the quality of education. ICT Policy for Lesotho 24