2. High-level Statements 2.1. Mandate To lay the foundation for the accelerated use and development of ICT in Namibia, and Coordinate information management within Government 2.2. Vision A catalyst for an informed and inclusive ICT smart Namibia 2.3. Mission To create an enabling environment for ICT development and access to information for socioeconomic growth 2.4. Core Values CORE VALUES |How WE make a difference… Helpfulness Innovation Providing a courteous and helpful service which is run to suit the convenience for those entitled to the service Using ICTs creatively as an enabler for service delivery 3. Transparency Openly, timely and accurately provide government information services to our customers Accessibility Accountability To enhance the quality of being able to be reached or easy to obtain or used and easily understood Accepting our responsibilities and consequences for our actions Strategic Issues Strategic issues are pertinent or critical area within the organization which needs to be addressed in order to live the mission and attain the vision. To this end the 12 Ministry of Information and Communication Technology STRATEGIC PLAN 2017 - 22 The ministry