Individual ministries, departments, and agencies of Government will play subsidiary roles in enhancing the capacities and skills of their work force. 4.3.4 I MPROVED G OVERNMENT E FFICIENCY Policy Statement The Government of Belize will enhance public sector responsiveness and the diffusion and use of ICT by upgrading existing delivery channels, creating new channels for delivery, designing compelling new content and services, changing the culture of bureaucracy and developing appropriate governance models that support E-Government development. Purpose This policy commitment is in keeping with the broad promise made by Prime Minister the Hon. Dean Barrow in the Party Leader’s Message contained in the 2012 UDP Manifesto, namely that “Government must become more efficient. Red tape has to be cut, bureaucracy made leaner, and a culture of quick, courteous and efficient service made the hallmark of the next Administration.” This promise is validated in Government’s Medium Term Development Strategy, which points to “the need for improved efficiency in service delivery identified by stakeholders in the last two budget consultations.” Scope This policy statement affects all of Government. It should not require any legislative or regulatory changes. It addresses the lack of efficiency in Government as identified by various global and national assessments. However, this policy statement does fail to address the endemic lack of collaboration that is the result of a strong silo culture currently operating in the public service of Belize. The policy statement that follows is designed to treat to the existing lack of collaborative frameworks that are needed for successful E-Government deployment. Governance and Management The central implementation and oversight agency to be identified by Government and designated to manage national E-Government initiatives is expected to take the lead role in giving effect to this policy statement. An Inter-Ministerial ICT Council guided by technical working groups is expected to be formed and to take a subsidiary role in governance and management. 53

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