6. Enhanced National Security: Applying ICT frameworks uniformly across all national security-related public service entities in ways that remove existing silos, promote close collaboration, encourage active exchange of information, and contribute to a national sense that law and order is being appropriately maintained. 7. Quality Social Services: Transforming the way Government engages with key clients and stakeholders such that they are placed at the centre of national development through the efficient sharing of information and the fast, seamless, secure, cost-effective delivery of Government services via modern ICT platforms. The remainder of this introductory Section 1 outlines more fully what E-Government is, presenting a simplified service delivery model that explains infrastructure requirements, various mechanisms for the supply of services to target subjects, and the necessary enablers for successful E-Government provision. The section then introduces three conceptual frameworks the CTU’s team of consultants used to shape the policy frameworks contained herein, namely the Six-Layered Model of Societal Access, An ‘Unbroken Chain of Proof for E-Government’, and The 7 Core Functions of Government (+1). Section 2 analyses the special brand that is Belize, highlighting national development considerations relevant to the design of an effective E-Government framework, including the perceptions and experiences of key stakeholders concerning the areas requiring timely intervention. The section also incorporates a view of CITO, its existing makeup, functions, achievements and challenges. Section 2 ends by suggesting ‘a new standard for Belize’ given the very specific challenges and opportunities the country now faces. Section 3 addresses Belize’s technology ranking based on a number of key global indices, benchmarking the country against the best in class in an agreed set of core dimensions. Section 4 presents the E-Government Policy framework, including the proposed vision, mission and guiding principles. This section also sets out the core policy objectives and corresponding policy statements that will guide roll-out of roadmap strategies and action plans with respect to infrastructure development, regulatory reform, human capacity development, Government efficiency, cross-functional collaboration, national security, and delivery of quality social services. Section 5 speaks to the institutional framework for E-Government, explaining various types of E-Government models, presenting the recommended new governance framework, and addressing issues related to change management, infrastructure, and e-services. The Conclusion at Section 6 summaries the strengths, weaknesses, opportunities and threats facing Belize as they relate to E-Government, reinforcing the reasons why action is now imperative if Government is to deliver on the developmental promise of the nation. 22