5.3 Developing ICT Businesses 5.3.1 Setting the Context Source: Global Innovation Index Report: 2013, 2012 & 2011 Global Innovation Rank 120 This pillar focuses on developing the information and communication industry through the creation of new businesses that produce products and services that will contribute to jobs and economic development. The pillar has been divided into three areas: technology innovation, IT enabled services (ITES) and development of the ICT sector. a) Technology I nnovation Technology innovation aims to develop a creative and innovative ICT sector. This shall entail creation of appropriate policies and infrastructure necessary to foster creativity and innovation at all levels. The widely recognized Global Innovation Index (GII) categorizes countries and regions according to their innovative capacity. Innovations are the bedrock of entrepreneurship which translates these innovations into businesses, wealth and high standards of living for a country. This is the reason the top ten countries in the innovation index are rich with high GDPs. Figure 14 shows the ranking of Kenya in GII, in comparison to the five countries in the various economic levels. Although Kenya has been sliding in the last three years, it is still within the LMIC. 100 99 94 96 80 60 58 64 2013 34 40 2012 Figure 14: Global Innovation Rank Comparison 2011 20 0 Figure 7 showed Kenya’s capacity for innovation compared with two countries in the lower middle income, two countries in the upper middle income and one country in high income. It showed Kenya’s capacity for innovation is comparable to that of both UMICs and HICs. Kenya needs to build on this capacity to develop and nurture ICT innovations. In the recent past, Kenya has generated very many ICT innovations, and hence the relatively good ranking in capacity to innovate (Graham and Mann 2013). What however is missing is converting the new innovations into commercial products run by successful businesses. This should be one of the focus areas for the Master Plan. b) I T Enabled Services (I TES) ‘Innovations are the bedrock of entrepreneurship which translates these innovations into businesses, wealth and high standards of living for a country.’ Business process outsourcing (BPO) was identified as a key economic sector under the economic pillar of Vision 2030 in the first MTP. According to a recent study (Graham and Waema, 2014), although the country has been moderately successful in attracting foreign BPO technological innovations in the medical industry ..84 .................................................................................................................Towards ...............a...Digital .............Kenya ............ 85 Towards a Digital Kenya ..............................................................................................................................................................

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