4. Ensures better accessibility and inclusion of all citizens to key services at lower costs of investment
through digitization of key sectors, providing better solutions for health, education, financial
services etc.);
5. Ensures national regional development in governorates, rural areas advancement, etc.;
6. Gives Jordan global alignment and relevance in global value chains;
7. Increases economic and social value add;
8. Boosts public-private partnerships for better co-owned development and country advancement;
9. Attracts new investments in new developed fields and key sectors; and
10. Focuses the role of government as a policy maker, regulator and potential innovation
platform/adopter.
The methodology of this vision and action paper has been led by a design-thinking inspired approach. This
means that a key notion of the exercise has been to co-create a vision and mission statement and an
action paper. The approach and aim have been to put end-users’ needs at the centre of the policy
formulation system, leading to solutions that are progressively refined through an iterative process of
providing voice to end-users and engaging them in shaping decisions (co-creation); considering multiple
causes of and diversified perspectives to the problems at hand; and experiment with initial ideas.1 This
means that the process has focused on stakeholder engagement and making the stakeholders' voices heard
so that the actions could be co-created and owned in Jordan. What this process does not do, is to provide
a one-size-fits-all model for actions in Jordan, nor is it a full national diagnostics exercise.
However, the design thinking process does not stop with this action paper. The actions laid out in this
paper are largely based on international good practise and input from Jordan stakeholders. However, it is
necessary to activate strong stakeholders in Jordan further to ensure that they are the right actions for
Jordan. Moreover, the budget considerations for each action are largely based on international benchmark
good practise and need to be stress-tested in a Jordanian environment.
REACHING THE VISION OF A DIGITAL ECONOMY IN JORDAN
To reach the vision of a digital economy in Jordan, and action plan has been created alongside with the
vision and mission. The action plan takes its point of departure in the vision statements for Jordan 2025,
which are captured in the REACH2025 vision paper. The vision paper was developed based on an
extensive stakeholder consultation in Jordan building on a thorough review of international key trends,
expert interviews and a review of policy documents. The stakeholder consultation has ensured a strong
grounding and support for the vision in Jordan.
The vision paper and the action plan thus build on a strong foundation in Jordan. It is not reinventing the
wheel, but leveraging the existing Jordan potential and differentiators into the digital economy. Concretely,
the vision paper and action plan have been created by mapping leading international digital economy
1
http://www.undp.org/content/dam/undp/library/capacitydevelopment/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf