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evsjv‡`k †M‡RU, AwZwi³, GwcÖj 6, 2014
11| AvBbMZ I cÖv‡qvwMK welq
(1) ms¯’v hLb Dnvi cwjwm cÖYqb Kwi‡e, ZLb Aek¨B AvBbMZ I cÖv‡qvwMK welqmg~n hvnv
cwjwm Øviv cÖfvweZ nB‡Z cv‡i, Zvnvi cÖwZ ms¯’v‡K m‡PZb _vwK‡Z nB‡e| AvBb ev wbq‡gi
eva¨evaKZvi †ÿ‡Î †h †Kv‡bv e¨Z¨q GovB‡Z Ges Ab¨vb¨ cwjwmi mwnZ we‡iva GovB‡Z
AvBb I cÖv‡qvwMK msµvšÍ evwn¨K I Af¨šÍixY Dfq welq we‡ePbv Kiv LyeB ¸iæZ¡c~Y©| cwjwm
cÖYqbKv‡j ms¯’v KZ©„K we‡eP¨ AvBb I cwjwmi GKwU ZvwjKv †`Iqv nBj:
K. Z_¨ I †hvMv‡hvM cÖhyw³ AvBb, 2006 (ms‡kvwaZ 2009)
L. Z_¨ I †hvMv‡hvM cÖhyw³ cwjwm, 2009
M. Z_¨ AwaKvi AvBb, 2009
N. †gavmË¡ AwaKvi, 1911
O. KwcivBU G¨v±, 2000 (2005 G ms‡kvwaZ)
P. wµc‡UvMÖvwdK wbqš¿‡Yi Rb¨ PKI m¤úwK©Z wewa/2010
Q. RvZxq AviKvBf AvBb, 1983
R. mvBevi wbivcËv m¤^Üxq AvBb/MvBWjvBb/cwjwm;
S. RvwZmsN Kb‡fbkb/B›Uvi‡bU ev mvBevi wbivcËv m¤^Üxq AvBb|
(2) B›Uvi‡bU ev mvBevi wbivcËv wel‡q miKv‡ii wbqš¿Yvaxb ms¯’v‡K Ggb cwjwm cÖYqb
Kwi‡Z nB‡e hvnv Aek¨B RvZxq AvBb-Kvbyb, bxwZ I MvBWjvBbmg~‡ni mv‡_ mvgÄm¨c~Y©
_v‡K| Z_¨ wbivcËv bxwZi weeiYx‡Z †Kvb ms¯’v‡K Aek¨B †`‡ki cÖPwjZ AvBb, wewa Ges
Acivci bxwZ/MvBWjvBb/÷¨vÐvW© D‡jøL Kwi‡Z nB‡e| we‡µZv cÖwZôvb A_ev Z_¨ I
†hvMv‡hvM cÖhyw³ m¤úwK©Z Ab¨ †h‡Kv‡bv miKvwi ms¯’vi (nvW©Iq¨vi, md&&UIq¨vi, †bUIqvK© ev
Ab¨ †Kv‡bv Z_¨ c×wZ) †mev MÖnY Kwievi c~‡e© ms¯’v‡K Aek¨B Service Level
Agreement we‡ePbv Kwi‡Z nB‡e|
12| gvb`Ð I MvBWjvBb
†Kvb ms¯’vi Z_¨ wbivcËv cwjwm ev¯Íevq‡bi avcmg~n wba©viY K‡i bv Ges †Kvb cwjwmi mdj
ev¯Íevq‡bi Rb¨ ms¯’v KZ©„K Abym„Z †Kvb gvb`‡Ði e¨vsL¨v cÖ`vb K‡i bv| cwjwm Abymi‡Yi
mgqB gvb`Ð I MvBWjvBb Kv‡R Av‡m| wKš‘ †Kvb ms¯’vi Z_¨ m¤ú` myiÿvi cÖwZwU ch©v‡q
Avewk¨Kfv‡e ms¯’v KZ©„K gvb`Ð I MvBWjvBb wba©vi‡Yi wel‡q cwjwm WKz‡g‡›U wKQz wb‡`©kbv
_vKv cÖ‡qvRb| cwjwm WKz‡g‡›U cÖ‡qvRbxqZvi wbwi‡L wKQz wb‡`©kbv I gvb`Ð AšÍf©y³ nB‡Z
cv‡i|