System of Fiscal Equipment. E-tax services
initially introduced in 2008 are improving
and being enriched with new services. The
Automated System of Customs Data, as well
as the ASYCUDA System are functioning in
the cutoms offices.
In the justice field: A few important projects
were carried out, such as, the establishment
of the Albanian Notary Register, The Electronic Case Management System for Judicial Execution - ALBIS, The Electronic Court
Cases Registration System - ICMIS, The
Online Court Status Certificate System. The
Office for Registration of Immovable Property has established a computerized system
for the registration of immovable property.
In the business field: The establishment of
the National Registration Center and that of
the National Licensing Center were amongst
the initial experiences toward delivering
services to businesses through the one
stop shop centers. The Electronic Business
Register was created and published at
www.qkr.gov.al. Registration of a business
went through an easier and time reducing
procedure. However, business registration
and application at the National Licensing
Center still cannot be fully completed online.
The Project of Online Tracking was implemented during 2013-2014 at the NRC and
NLC. The fruition of this project provided
the opportunity for the different subjects
who apply for permitts/licences at the NLC
or NRC tills to follow the progress of the
application online during all of the stages
at the respective NRC (www.qkr.gov.al) and
NLC (www.qkl.gov.al) websites.
These developments have had their impact
in improving the general index of readiness
for the electronic governance8. In 2014,
Albania was ranked in the 84rth place out of
190 countries worldwide according to the
Index of Electronic Governance in comparison with the 85th place out of 182 countries
back in 2008. In the mean time the index
for offering online services (an integral part
of the Index for Electronic Governance) for
Albania grew from 0.3913 in 2008, to 0.4488
in 2014. A detailed information on the progress of indicators for the ICT Development
Index, related to ICT development according
to the ITU publications, e-governance and
e-participation indicator according to the UN
reports, is provided in Appendix 3.
Albania falls into the average level worldwide in relation to e-governance, but
the situation in Albania according to the
UNPAN9reports, remains on lower levels in
the regional ranking: Greece is ranked on
the 34rth place; Croatia is ranked on the
47th place, Bulgaria is ranked on the 73rd
place, Serbia is ranked on the 69th place,
etc.
ICT in education
ICT in education constituted one of the main
directions set out in ISSIS 2008-2013. There
have been a few developments in this field,
but a lot more remains to be done. Currently, there are 1496 computer laboratories
in the pre-univerity education. The internet
network has been installed in schools by
allowing students and teachers to utilize
different information sources, as well as
specifically to assist in their work of curricular projects. Each school has a dedicated broadband connection, but this remains
confined only in the computer laboratories.
In 2006, the ICT as a study subject was
taught only in the high school level, whilst in
2014 this was also dissaminated in the basic
education level. It continues on Grade 7 and
is taught until Grade 12.
Schools of basic public education report
15731 PC, out of which only 11331 are
functional, with 4400 PC being nonfunctional. Schools report 1631 laptops, out
of which 432 are non-functional.
Pre-University Information Management
System, which would contain the basis of
The e-Government is based on three main dimensios: (i) availability of online services, (ii) telecommunications
infrastructure, and (iii) human capacity
9
http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf
8
16