The growth is expected to be driven by combined efforts of government policies and infrastructure
spend in ICT and supporting areas, along with massive private investment in form of venture and angel
funding, R&D and user readiness. The growth across key sectors during 2015-2018 was –
E-commerce – recorded a growth rate of 62% CAGR
Online Travel – recorded a growth rate of 15% CAGR
Online Media – recorded a growth rate of 44% CAGR
Ride Hailing– recorded a growth rate of 39% CAGR
During the same period contribution to GDP across SEA by internet more than doubled from 1.3% to
2.8%. Among the six major economies, highest contribution was to Vietnam with 4%, while lowest was
in Philippines where it contributed 1.6% of GDP.
Vietnam
Vietnam’s internet sector has led the growth in GDP contribution across Southeast Asia with 4%, while
it also has one of the highest CAGR of 35% for growth revenue. Vietnam had raised it focus on IT
development and started investment in infrastructure along with policy support to encourage global
businesses and entrepreneurs to start operations in Vietnam. Since 2000, its IT sector has expanded
from close to being absent to more than 14,000 IT companies across hardware, software and digital
content. With its expanding IT skilled labor-force, Vietnam became the 2nd largest IT partner for Japan
in 2015.
In 2015, Vietnam adopted IT Master plan 2020 with aim of boosting the IT sector and accelerating GDP
growth. Plan also emphasized on Vietnam coming under top 55 countries of ICT index of ITU.
Philippines
Philippines experienced the lowest contribution from internet economy to its GDP with 1.6%, and
recorded a growth of 30% during 2015-18. Over the last decade Philippines has emerged as an IT
outsourcing hub in SEA, with strong growth in BPO sector. In 2015, Manila became the only city to be
among top 7 Outsourcing Destinations outside India. In 2015, Manila’s BPO sector provided
employment to more than 1 million people, while generating revenue over US$20 billion and expected
to be around US$23 billion for 2016 while employing 1.1 million people. The program during 2011-16
saw US$1 revenue create half-equivalent wealth.43 Further under employment, every full-time job
created 3.2 indirect jobs.
Philippine Government had been actively engaging in policy and infrastructure development for
sustainable long-term growth across IT-BPM industry, while recognizing ICT as a key enabler to achieve
the target for sector. BPO was identified as 10 high-potential areas for development in 2011-16
Philippine Development Plan. During the plan government invested heavily in the development of SEZ
areas for BPOs and call centers, Creation of regional ICT councils and ICT road map, training programs,
along with other fiscal and non-fiscal incentives.44
Philippines have followed up the development plans with IT-BPM Roadmap 2022, which aims to
leverage the technology advancement and capabilities to enhance the IT-BPM industry and expand its
sub-sectors. The plan highlights Animation and Game Development, Contact Center and BPO, Health
Information Management, IT & Software, and Global In-house Centers operations. The roadmap is
expected to create 1.8 million direct jobs with 7.6 million direct and in-direct jobs across IT-BPM
43
44
http://boi.gov.ph/wp-content/uploads/2018/02/IT-BPM-2017.pdf
https://www.interglobetechnologies.com/blog/philippines-the-new-hub-of-outsourcing/
39
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