and Visa Cash. E-money is anchored in the existing banking and monetary system (financial
legal tender).
Unlike e-money, virtual currencies are not part of a national financial system. Issuing virtual
currencies would be akin to printing money without the control of a central banking
institution. Bitcoin is the best known virtual currency.
Status of governance mechanisms for e-money and virtual currencies
E-money and virtual currencies are at an early stage of both national and international policy
developments. At international level, one potential venue for addressing e-money is the Basel
Committee E-Banking Group. E-money and virtual currencies are also in focus for various
international networks that deal with money laundering such as the Financial Action Task
Force (FATF)
Possible gaps in dealing with e-money and virtual currencies
There is a knowledge gap in the research and understanding of the impact of e-money and
virtual currencies on Internet public policy issues related to e-commerce, taxation, and
consumer protection among others. The review also indicates a lack of international
coordination of policy approaches to e-money and virtual currencies.
6.3 Consumer protection
Consumer protection has been transformed with the Internet from a mainly national to an
increasingly international public policy issue. In the past, consumers rarely needed
international protection. They bought locally and therefore needed local consumer protection.
With e-commerce, an increasing number of transactions take place across international
borders. Consumer protection is essential in ensuring trust as one of the main preconditions
for the successful development of e-commerce.
Status of governance mechanisms for consumer protection
The OECD adopted two important mechanisms for consumer protection on the Internet: the
1999 Guidelines for Consumer Protection in the Context of E-commerce and the 2003
Guidelines for Protecting Consumers from Fraudulent and Deceptive Commercial Practices
across Borders. The main principles established by the OECD have been adopted by business
associations, including the ICC and the Council of Better Business Bureaus.
ICANN's At large Advisory Committee (ALAC) protects, inter alia, consumer and user of
domain names. A number of private associations and NGOs also focus on consumer ecommerce protection, including Consumers International, the International Consumer
Protection and Enforcement Network, and Consumer Reports WebWatch.
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