VISION AND GOALS Vision: Public sector digitisation creates value and growth, it provides efficiency improvements and it secures the confidence of Danish people in the digital society. Digitisation can provide better quality in public services and it can lead to a more cohesive and efficient public sector that creates value for individuals and for businesses. The Digital Strategy 2016-2020 Denmark has come a long way in the digital transition of the public sector, but a lot of work still lies ahead. This Digital Strategy 2016-2020 sets three ambitious, but realistic, goals for the development of a more digital public sector in the years to come: Digital solutions must be easy-to-use, quick and ensure high quality The Danish public should see that public-sector digitisation adds real value to their lives. The public sector must offer high-quality digital services and digital welfare solutions. Digitisation should make life easier, make it easier for people to help themselves, and improve the quality of public services. The authorities will share relevant information and work together better for the individual person or business. Furthermore, digitisation will contribute to a more cohesive and efficient public sector. Public sector digitisation must provide good conditions for growth Digitisation will make it easier to run a business and will contribute to the Government’s goal to reduce the administrative burden on the business community by DKK 3 billion by 2020. The ambition is that the administrative burden on businesses from reporting to public authorities is to be removed through automatic business reporting. All solutions aimed at businesses will be integrated in the Virk.dk portal, and businesses will meet a public sector that fully supports their digital transition. The business community will have access to more public-sector data that can form the basis for new business opportunities and innovation. Security and confidence must be in focus at all times The great confidence Danes have in each other and in the public sector is the foundation of Danish welfare. We must safeguard this sense of security in an ever-more digital society. Therefore, we will improve information security in the public sector and enhance the digital competences of citizens and of businesses. A digital infrastructure for the public sector that is crucial for society must be robust and it must meet the needs of its users. Moreover, Denmark will be an inclusive society in which everyone can participate, both those who are ready to digitise, and those who cannot use the digital solutions or who do not have access to them. 14 A STRONGER AND MORE SECURE DIGITAL DENMARK The Digital Strategy sets three ambitious goals supported by focus areas. Each focus area includes a number of underlying, specific initiatives to contribute to realising the goals. DIGITAL SOLUTIONS MUST BE EASY-TO-USE, QUICK AND ENSURE HIGH QUALITY 3 1 2 A USER-FRIENDLY AND SIMPLE DIGITAL PUBLIC SECTOR BETTER USE OF DATA AND QUICKER CASE PROCESSING BETTER AND MORE COHESIVE WELFARE SERVICES DIGITISATION MUST PROVIDE GOOD CONDITIONS FOR GROWTH 4 BETTER FRAMEWORK FOR THE BUSINESS COMMUNITY 6 5 PUBLIC-SECTOR DATA AS A GROWTH DRIVER AN EFFICIENT UTILITIES SECTOR SECURITY AND CONFIDENCE MUST BE IN FOCUS AT ALL TIMES 7 THE PUBLIC SECTOR PROTECTS DATA 9 8 ROBUST DIGITAL INFRASTRUCTURE DIGITISATION FOR EVERYONE A STRONGER AND MORE SECURE DIGITAL DENMARK 15