2. Issuing and guiding the implementation of regulations on the provision and use of information encoding and decoding on Internet. Article 36.- The ministries, ministerial-level agencies and agencies attached to the Government shall exercise the State management over Internet application services in the fields under their respective management, including: 1. Promulgating and guiding the implementation of regulations on the management of the provision and use of Internet application services. 2. Making and announcing list of Internet application services which are banned or not yet permitted for provision and use on Internet. Article 37.- The People’s Committees of the provinces and centrally-run cities shall coordinate with the ministries, ministerial-level agencies and agencies attached to the Government in managing Internet activities in their respective provinces and cities according to the provisions of this Decree. Chapter IV COMPLAINT, EXAMINATION, INSPECTION AND HANDLING OF VIOLATIONS Article 38.- The complaint about administrative decisions and administrative acts regarding Internet activities; and the denunciation to the competent State agencies about violations related to Internet activities shall comply with the provisions of the December 2, 1998 Law on Complaints and Denunciations. Article 39.- The complaint and settlement of complaints about the provision and use of Internet services shall comply with the regulations of the State agencies in charge of Internet, mentioned in Chapter III of this Decree. Article 40.1. Based on the State management contents prescribed in Chapter III of this Decree, the State management agencies shall have to organize and direct examination and inspection activities in order to promptly rectify, prevent and handle violations in Internet activities. 2. The Internet service providing enterprises, the private-use ISPs, ICPs, Internet agents and service users shall be subject to examination and inspection by the competent State agencies as prescribed by law. Article 41.- Internet-related violations, forms and levels of administrative sanction therefor are stipulated as follows: 1. A warning or fine of between VND 50,000 and VND 200,000 shall be imposed for act of failing to declare and fill in procedures for the re-granting of Internet service provision permit, in case such a permit is lost or damaged. 2. A fine of between VND 200,000 and VND 1,000,000 shall be imposed for one of the following acts: a/ Using others’ passwords, key words or private information to illegally access or use Internet services. b/ Using software devices to illegally access or use Internet services.