Attachment III management as it entails changing the culture of organisations, communities and people 7.3. o Identify new issues and risks as a result of changes raised; and o Ensure that changes do not negatively affect the ability to achieve the objectives of the various activities. Technical Standards and Infrastructure This forms the backbone of all information systems. In order to ensure that information can be communicated across networks in a secure manner, appropriate technical standards and infrastructural requirements need to be identified and adhered to by all stakeholders. Table 3 – Technical Standards and Infrastructure – Needs, Solutions and Agencies/Partners with interest Ref NEEDS SOLUTION 1 Ensure that networks are properly configured and that the appropriate infrastructure is used Implementation of international standards in the configuration of network 2 Development of policies and procedures to facilitate the effective detection, diagnosis, remedying and review of cyber‐attacks (including National Critical Infrastructure entities)   AGENCIES/PARTNERS WITH INTEREST (PRESENT OR POTENTIAL)*   CTU ITU Adopt and comply with ISO Standards (including training) Adopt a top down approach to policy development and include civil society and the internet society in setting standards (May also have a Capacity Building Component) 3 Increase use of cyber forensic software    Updating of cyber forensic software licenses Increase the number of cyber forensic labs available Training in the use of cyber forensic software OAS/CICTE Page 14 of 24

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