94. When software updates need to be applied, is there a guarantee that those updates were adequately tested in the relevant kind of software environment before being installed? 95. Are there provisions to maintain the system‘s performance during the update process and to restore the system to its last known good state if an update fails? 96. Do you ensure users have anti-virus software loaded and active on systems? 97. Do employees know where and to whom they can go to obtain additional information and guidance on the recovery process? ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ Ref: Manning, A., & Manning, S. A. (2014). Mannings Guide to Cyber Security & Insurance. (LMIGroup, Ed.). Melbourne. Retrieved from http://lmigroup.com/content.aspx?artId=542&catId=26