Table of Contents (A) Introduction ................................................................................................................................. 1 A.1. Vision ............................................................................................................................................ 1 A.2. Background ................................................................................................................................... 1 A.3. Objectives ..................................................................................................................................... 2 (B) Operational Framework ............................................................................................................... 2 B.1. Timeframe...................................................................................................................................... 2 B.2. Responsibility and Ownership ....................................................................................................... 3 B.3. Scope .............................................................................................................................................. 3 B.4. Process ........................................................................................................................................... 3 (C) Enabling Legal Environment ......................................................................................................... 3 C.1. Electronic Transactions Act ............................................................................................................ 4 C.2. Computer Crimes ........................................................................................................................... 5 C.3. Data Protection .............................................................................................................................. 5 C.4. Intellectual Property Rights (IPR) ................................................................................................... 5 Section 1: ICT Management ................................................................................................................ 6 0101: ICT Governance .......................................................................................................................... 6 0102: Information Lifecycle Management........................................................................................... 7 0103: Protection of Personal Data ....................................................................................................... 8 0104: Standards ................................................................................................................................... 9 0105: Data Administration – Hubs....................................................................................................... 9 0106: Network, Application and Data Architectures ......................................................................... 10 0107: ICT Audit................................................................................................................................... 10 0108: Accessibility and Service Delivery ............................................................................................ 10 0109: Contracts and Information Assets Management..................................................................... 11 0110: ICT Project Continuity .............................................................................................................. 12 Section 2: Procurement and Contractual issues ................................................................................. 12 0201: Procurement Procedure .......................................................................................................... 12 0202: ICT Technical Evaluation Committees...................................................................................... 12 0203: Budget and Procurement Plan ................................................................................................. 13 0204: Contractual Issues in procurement.......................................................................................... 13 0205: Intellectual Property Rights ..................................................................................................... 14 1

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