Foreword In this world of competition, it is imperative that St. Lucia utilises information and communication technology (ICT) to strengthen our economic position and to build a knowledge‐based society. We must use ICT to strengthen our tourism and agriculture sectors, and we must have a focus on growing the ICT sector itself. Our country needs to take its rightful place in the modern world. We must be seen as a place to do business and to visit. ICT can help position us on the travel map, but we need to make effective use of a tourism portal, and we must improve the quality of the customer service that we deliver to our valued visitors through ICT‐ enabled integration. A CALL TO ACTION ”Banks and businesses throughout the world have failed at an alarming rate and economic activity in the global economy as a whole is on the decline. All this is taking place despite the concerted efforts of policy makers to diagnose and prescribe correctly the remedy for economic recovery and survival. The implications for Saint Lucia and the Caribbean are serious, considering our dependency on Tourism, Primary Commodities, Trade and Development Finance.” St. Lucia Budget Speech 2009, Prime Minister Honourable Stephenson King Prime Minister Our agricultural sector is another area that can benefit significantly by strategic investments in ICT. The utilisation of well managed databases and sharing of key information by all our agricultural stakeholders can only redound to our benefit. I must remind you that the success of this national ICT plan is driven by the intellectual capacity of our people. Our citizens need to be equipped to utilise the information that the ICT infrastructure will deliver to make better decisions, to perform more effectively at their jobs, and to support personal growth and the growth of their families. It is, therefore, with great pleasure that I invite each and every one to rise to the challenge of transforming St. Lucia into a knowledge‐based society. I urge you to explore the benefits that ICT provides today and the opportunities that it will provide to the next generation. I ask our business community to become more involved and to strengthen the linkages that ICT enables in order to grow our economy. I invite ICT organisations around the world to become our partners in this endeavour. Finally, I say, it is time for innovation, it is time for action, and it is time for delivery! [ii]

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