130. The ICT Support Unit (“ICTSU”) within Ministry of Finance is making significant
progress toward mitigating the above issues. The “SIGCONNECT” wireless
metropolitan area network rolled out by ICTSU in 2013 promises to substantially
improve and speed up connections and communication between Government
departments and offices. The immediate challenge is to complete migration of
Ministries to the network and connection to SIG-Connect. Further challenges
centre
on
leveraging
the
connectivity
and
centralization
provided
by
SIGCONNECT to enhance G2G, G2C and G2B performance.
131. In light of the extensively cross-cutting nature of ICT and of the contemplated ICT
Objectives and ICT Strategies, the Government proposes to task a single agency
with responsibility for National ICT Policy implementation. This leadership role
will involve determining in cooperation with Ministries and departments the
content of ICT action plans, project-managing the execution of action plans, and
coordinating the efforts of the various Ministries, departments, aid partners, and
private sector bodies involved.
132.
It is clear from international experience that an ICT leadership function within
government is crucial. Absent a central coordination mechanism, Ministries will tend
to each set up their own information systems, leading to duplication and weak
sharing of information, uneven development across Ministries, and missed
opportunities to realize economies of scale.44
133. The complexity of implementing ICT policy across multiple Ministries, and the
specialist knowledge and experience required, makes establishment of an
independent office essential. This is particularly the case where e-Government
initiatives are underway, which involve not just advanced technical competency but
also process re- engineering and change management expertise. Many countries
now have a NIO or equivalent office headed by a National CIO, including both
developing and developed countries with deep experience in public-sector ICT
deployment.45
44
Ibid, p 92.
Kenya has a Directorate of e-Government, located in the Cabinet Office, under the Office of the President.
In Mexico, the President’s Office for Government Innovation sets the direction for e-government and
coordinates e-government activities. Bulgaria, Ireland, the Republic of Korea, and Singapore have adopted
variations of the central ICT agency model. In the United Kingdom, an E-Government Unit is set up within
the Cabinet Office, supported by a CIO Council. Australia, Canada, and the USA each have ‘councils’ of
CIOs to coordinate collaboration on ICT issues across their federal jurisdictions. See, NK Hanna, CZ
Qiang, K Kimura and CK Siou “National E-Government Institutions: Functions, Models and Trends” in
World Bank
45
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Solomon Islands National ICT Policy