GLOSSARY Critical Information Infrastructure refers to the digital infrastructure whose disruption or damage negatively affects the well-functioning of the economy. Cyber attack is an attempt by hackers or malicious actors to damage or disrupt the normal functioning of a computer network/ system/ application. Cyber crime refers to crime that involves use of a computer and/or network. It could either be in an instance where a computer is used in the commission of crime or where the computer is the target of the crime. Cyber terrorism refers to the politically or socially motivated use of ICT to cause harm or fear within a society. Cyber Security culture is a term that broadly refers to the alignment of cyber security with the organization’s goals to create a holistic environment of trust and achievement of consistent results. It involves the continuous assessment of risk to create a resilient ICT environment. Cyber Security is a term that describes the protection of ICT systems from damage, theft or disruption of the processes they run. It encompasses the combination of people, process and technology. Cyber Security maturity is a description of how an organisation quality-assures its cyber security implementation and management and measures how practices are approached as well as sustained to create value. Digital Infrastructure refers to interconnected computers, systems/applications and networks to support information sharing, processing and storage. e-Commerce refers to the business that are done electronically, including the sharing of standardised unstructured or structured business information by any electronic means.9 e-Government broadly refers to the use of ICT to improve service delivery as well as improve productivity within Government. e-Health refers to health services and information delivered or enhanced through the Internet and related technologies. Netiquette refers to the rules of etiquette that apply when communicating over the Internet or social networks or devices. It is a social code of network communication. Public Key Infrastructure is a term used to describe the laws, policies, procedures, standards, and software that regulate and control secure operations of information based on public and private keys. 38 | P a g e National Cybersecurity Strategy