 Ratification of World Trade Organization’s Information Technology Agreement (ITA) by the Government – MoIT will work with Ministry of Commerce & other stakeholders for accession to the ITA regime to eliminate tariff barriers on imports of ICT products;  Increasing the timeframe of initial registration period of call centers with PSEB to 5 years from the current 1-year period. Similarly, the renewal of call centers registrations will be for 5 years as well as opposed to yearly renewal regime currently in place. PSEB to provide registration certificate/NOC to call centers in 3 days in both initial registration and renewal cases;  Call center certifications to Individual/Sole proprietors will be allowed;  PSEB/PTA to enable telecommuting/work from home facility for the call centers to expand BPO workforce;  Government of Pakistan to encourage trade delegations comprising of IT/ITeS-BPO to the major international market and to launch an international branding & PR campaign projecting Pakistan as a leading outsourcing destination for IT & ITeS-BPO services. Section IV: Policy Implementation & Reviews The policy implementation will require consistent monitoring and evaluation of its outcomes. However, an appropriate strategy will also be prepared to align the ‘Action Plan’ with key priority areas for proper monitoring and evaluation. MoIT will encourage provincial departments and bodies to use this Digital Pakistan Policy as a guideline for their own IT initiatives. Provinces can identify their own unique requirements and implementation frameworks. However broad alignment to the National Digital Pakistan Policy may be pursued. The IT Sector is one of the most dynamic sector. Therefore, requisite measures will be adopted to cope with latest trends and technologies. One such measure will be to ensure a biennial review of the policy to keep it relevant, vibrant and up-to-date. Roles and Responsibilities For implementation of the Digital Pakistan Policy, various ministries and departments will be involved. Considering the involvement of broad spectrum of agencies, it is appropriate to align the agencies with their specific roles and responsibilities for clarity. Responsibilities/assignments being proposed as part of this policy are attached at Annexure-1. Digital Pakistan Policy Page 20

Select target paragraph3