Appendix II: IMPLEMENTATION ACTIVITIES Some key implementation activities as anticipated prior to detailed gap analyses are presented below. 1: Implementation (Non-Technical) Activity Organisation(s) 1. Progressive public awareness building, communications with and ICT Cluster education of the citizenry, making use of existing mechanisms and Members institutions in the following areas: a. Public awareness – for example the CTU Caribbean ICT Roadshow b. ICT Education and Skills development c. New business models for the information age d. Entrepreneurship e. Content creation 2. Legislative and regulatory reform to facilitate adoption of innovative business models with rights to establish new ICT and ICT-enabled businesses across the region. Governments 3. Establish conditions for greater participation of citizens in the business of Government. Governments 4. Streamline information sharing and content management between Governments, their employees, citizens and clients. Governments 5. Establishing governance frameworks, fit to purpose All 2: Implementation (Technical) Activity 1. Establishment of comprehensive state-of-the-art Government Communications Networks (GovNets) to demonstrate their commitment to the Single ICT Space by using ICT effectively to create a seamless, citizen-centric Government and thereby effectively deliver services to their citizens. This will require: i. Design and upgrade of Government networks to a comprehensive IP-based GovNet to improve efficiency and reduce costs of Government operations. ii. Definition of national e-services Consolidation of Government websites into a single portal. iii. Open Data platform iv. Business process re-engineering and the introduction of e-Government services. v. Implementation of e-government service 2. Public/Private investment frameworks for projects to install network infrastructure and expand network coverage. Organisation(s) Governments, ICT Cluster Member Agencies ICT Cluster Members & Page 21 of 27