Click Here & Upgrade PDF Complete Expanded Features Unlimited Pages Documents (b) Implement a flexible and dynamic technology-neutral legal/regulatory and licensing framework that restricts regulation to the barest minimum; takes into account and reflects issues relating to convergence within the sector; reinforces innovation, competition and fair play in the industry as well as ensure that the basic rights, choices and preference of consumers are protected; and that the principle of equitable universal access and service are reinforced; (c) Put in place mechanisms for open and transparent dialogue/interaction among policy makers, the regulator and operators; as well as other stakeholders such as investors and consumers; (d) Put in place relevant and effective laws and regulations aimed at: promoting private sector confidence and participation; adherence to national, regional and international standards and best practices; promoting professionalism in the industry; protecting intellectual property rights in conformity with national, regional and international practices; creating specific laws to support EServices and inhibit misuse of ICTs; enhance the performance of the justice system to mitigate crimes and offences arising from the misuse of ICTs; (e) Create an ICT tribunal designed to address only appeal cases arising from rulings or directives of the Regulator as the first line of dispute resolution among parties in the sector; (f) Promote the development of a licensing framework that takes into account the use of cost-effective technologies and systems that can assist in increasing access to ICTs especially in rural areas. 6.12.3 OBJECTIVES a) To facilitate the development of an effective, industry-responsive, timely legal and regulatory system capable of supporting the development and growth of the ICT sector; b) To establish a legal and regulatory framework that is harmonised with national legal and regulatory goals taking into account regional and international best practices, standards/protocols and Zambia s global commitments; c) To facilitate Zambia s full participation in the information society and economy, through the enactment of necessary laws and legislative provisions in area such as data/information protection and security, access to information; computer and cyber crimes; and other laws to facilitate electronic information- related activities in the country 49