Privacy Act 2020 Version as at 6 December 2023 Part 5 Complaints, investigations, and proceedings 68 69 Interpretation Interference with privacy of individual 53 54 Subpart 1—Complaints 70 71 72 73 74 75 76 77 78 Complaints Who may make complaint Form of complaint Procedure on receipt of complaint Commissioner may decide not to investigate complaint Referral of complaint to another person Referral of complaint to overseas privacy enforcement authority Exploring possibility of settlement and assurance without investigating complaint Referral of complaint to Director without conducting investigation 55 55 55 55 56 57 57 58 58 Subpart 2—Investigations by Commissioner 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 Application of this subpart Commencing investigation Conducting investigation Commissioner may regulate own procedure Exploring possibility of settlement and assurance during investigation Referral of complaint to Director without completing investigation Compulsory conferences of parties to complaint Power to summon persons Power to require information and documents Disclosure of information may be required despite obligation of secrecy Protection and privileges of persons required to provide information, etc Disclosed information privileged Procedure after completion of investigation relating to access to personal information Access direction Procedure after completion of investigation relating to charging Procedure after completion of other investigations Special procedure relating to intelligence and security agency Commissioner to report breach of duty or misconduct 58 59 59 59 60 60 60 61 61 62 63 64 65 66 66 67 68 68 Subpart 3—Proceedings before Human Rights Review Tribunal Proceedings in relation to complaints or investigations 97 98 4 Director may commence proceedings in Tribunal Aggrieved individuals may commence proceedings in Tribunal 69 69