mobile services, quality of wireless voice and voice-related services (including SMS) would clearly benefit from an improvement. In any case, specific interventions should address areas, which would not be addressed otherwise by other stakeholders, in the least interventionist and proportional manner. Impact in terms of both the matters addressed, but also for broader socio-economic development as sought by the Priorities and Action Agenda Access to ICT infrastructure and devices establishes an enabling platform for the delivery of other private and public services, as well as for residents to seek for employment, business and professional development opportunities. Lower complexity and reliance on inputs from multiple stakeholders Generally coordinated action of the OGCIO, TRR and telecommunications service providers is sufficient. Collaboration from other stakeholders would add value to initiatives, but would not be a precondition for their success. Ready demand, existing models of ICT development and available implementation capacity It is envisaged that policy interventions will primarily support, extend and strengthen deployment and operation of as well as provision of access to ICT infrastructure, deployment of which has already been started by private service providers (i.e., deployment of telecommunications networks) and other stakeholders (e.g., Internet Cafes, a number of which has already been established). An affordability gap could be bridged by the Government support and appropriate policies geared to lower costs of ICTs. Such policies will also facilitate making mass-market ICT devices more available to the public. Readiness of demand is also demonstrated by the fact that only 10.9% of the population do not know what they would use the Internet forA14. 3. E-Government Impetus to the socio-economic development that would not be achieved otherwise E-Government services, as part of public administration, are direct responsibility of the Government. Impact in terms of both the matters addressed, but also for broader socio-economic development as sought by the Priorities and Action Agenda Government services will be delivered in a much more effective, transparent and efficient way and will be made much more accessible to residents and businesses across Vanuatu, including in rural areas. Furthermore, E-Government services will strengthen demand for ICT tools and services in general, by providing a cost efficient way to satisfy specific day-to-day needs of residents and businesses. Lower complexity and reliance on inputs from multiple stakeholders Primary responsibility for such measures rests with the OGCIO. Specific applications will be prioritised based on the preparedness, buy-in and capacity of respective Ministries, Government Departments, Constitutional and Statutory Entities. Ready demand, existing models of ICT development and available implementation capacity The OGCIO has already been coordinating, implementing and supporting initiatives, corresponding to this Priority, under the Integrated Government (iGov) initiative and on the basis of the E-Government Strategic Roadmap. A14 PIPP (2011). Net Effects: Social and economic impacts of telecommunications and internet in Vanuatu. Annex A // Selecting Policy Priorities 61

Select target paragraph3