COVID-19 themed malicious activity Cybercriminals often take advantage of topical situations to benefit from vulnerable victims. COVID-19 Phishing Emails Superannuation Scams Online Shopping Scams Cyber actors research global trends and emerging events along with browsing social networking sites to identify potential targets for malicious activity. Cyber actors socially engineer messages, or otherwise tailor their approach to conduct targeted or widespread campaigns. Remote Access Solutions for Information Technology and Operational Technology systems Remote access is where an individual can gain access to a computer, device, or network remotely through an internet connection. Before commencing remote access working arrangements, organisations should consider sufficient business continuity plans, best practices and alternative arrangements. While remote access may be the best option, it also provides cyber actors with an additional avenue to access personal accounts and information, and once an actor is in the system, they can be difficult to remove. Cyber actors may have installed malware onto the system without a user knowing. More information is available on COVID-19 and Remote Access Operational Technology Environments. 25