Official Journal content discussing physical violence (17% of children) or content discussing suicide (1 in 10 children). 1 in 5 children has been subjected to denigrating and hate messages, which is also an indicator of possible online bullying situations. Besides, the study shows that children find it difficult to distinguish the difficult situations they experience and to ask for help: 1 in 5 children never told anyone about what upset them, while 75% of children interviewed asked their peers and not adults for help and support. Over 20% of children interviewed accept all friend requests on social networks, while 25% of children say they have interacted online with someone they don’t know, and 16% of them have met in real life someone they only knew online. Parents are aware of only 9% of the abovementioned cases. Children interviewed note they are under no control or supervision from their parents when watching videos online (78%), when using social networks (58%), when using texting apps (57%), or when using the computer or telephone web camera (56%). As the study notes, the uncontrolled use of the internet by children is at a very high level. Often this results in grave consequences. Lack of parental information regarding the risks of unsafe internet is also at high levels. Even though some internet service providers offer the technical possibility to apply parental controls, they are not applied. Besides, a study of the situation in 7 regions of the country, using information from awareness-raising campaigns with some 12,000 middle school children, found that the majority of children confirm that their parents do not have clear information on the risks of unsafe internet use by children. Another study conducted in 2019 by UNICEF Albania entitled “WebFactor”80 has found 80 UNICEF Albania, 2019, WebFactor: Assessment of the legal framework and institutional readiness to address child sexual exploitation and abuse Page|1490 Year 2021 - Issue 7 a series of legal and institutional gaps, which hamper the efficient guarantee of child safety online. The study found that even though the Albanian legislation is overall in line with relevant international standards on child sexual abuse, it is often fragmented and lacking very important definitions related to child sexual abuse, their engagement, and coercion to participate in sexual and other improper acts. The principle of protection from harmful and illegal content online is hindered by two factors: 1. The definition for harmful material is very general and leaves much space for individual judgment; and 2. The lack of clear definitions for child exploitation in sexual acts makes the identification of illegal acts difficult. Another important finding is related to the Albanian legislation regulating the operation of internet service providers, which is unclear concerning charging of administrative authorities the competencies to block or delete specific materials. This does not allow these authorities to clearly understand their role and functions, and to have appropriate mechanisms to exercise them. Clear legislation on the exact administrative authorities’ competencies and procedures is necessary for this field. When considering criminal investigation and prosecution for cases of online sexual abuse with children, the study notes that neither the police nor the prosecution is fully equipped with the adequate infrastructure to effectively investigate online child abuse cases. The cybercrime investigation unit of the State Police lacks the resources to undertake active online surveillance, thus hampering their ability to start ex officio and proactive investigations. The failure of internet service providers to quickly react to the requests of the prosecution, and difficulties in identifying alleged perpetrator IP addresses, gravely impact the overall quality and efficiency of the investigation, and online in Albania https://www.unicef.org/albania/sq/deklaratashtypi/faktoriweb-vler%C3%ABsimi-i-kuadrit-ligjordhe-gatishm%C3%ABris%C3%AB-institucionalep%C3%ABr