8. ANNEX 8.1 GLOSSARY A ACCELERATOR: Places or institutions designed to accelerate or fast track the growth of start-ups to the market. Users/entrepreneurs in this space are provided with the appropriate tools to see their innovations go to market. ARTIFICIAL INTELLIGENCE: The application of computer algorithms to solving problems and supporting decision-making, often by analysing large data sets. B BENCHMARKING: The continuous process of measuring product, services and practices against recognized standards BLOCKCHAIN: A distributed trust system based on a chain of encrypted transactions replicated on multiple servers. BUSINESS PROCESS OUTSOURCING (BPO): Entrusting one or more IT business processes to an external service provider. BROADBAND: A high speed Internet connection BROADCASTING: Transmission of visual and audio content, from a source and for reception by multiple members viewers/listeners. CO-LOCATION: A location where different operators share common infrastructure such as towers, power, security, space etc to achieve logistic and financial benefits. COMPUTER EMERGENCY RESPONSE TEAM (CERT): Expert groups which work together to address computer security incidents. COUNTRY CODE TOP-LEVEL DOMAIN (CCTLD): Is an Internet top-level domain generally used or reserved for a country. CONVERGENCE: Technological convergence is the tendency for different technological systems to evolve toward performing similar tasks, such as broadcasting over telecommunications links. CRYPTOCURRENCY: A unit of exchange of value using a currency based on blockchain technologies. DIGITAL BROADCASTING: Is the practice of using digital data rather than analogue waveforms to carry broadcasts over television channels or assigned radio frequency bands. DIGITAL LITERACY: The ability to locate, organize, understand, evaluate, and analyze information using digital technology. 41