EFFICIENT GOVERNMENT Using technology and business process reengineering, Government will reduce bureaucracy and implement leaner processes, with the aim of offering new and improved public services. Public officials will be empowered to share knowledge and collaborate within government and across agencies to serve customers better. 28. Collaborative Government will work with stakeholders to: digital environment Assist departments and entities to adopt technology that integrates cross-departmental services. Facilitate the use, management, retention, preservation and archiving of born-digital records so that these remain accessible and usable. Protect corporate knowledge, and improve data security, integrity, accessibility, traceability and archiving. Industry standards for records and information management and business classification scheme will be adopted. Strengthen knowledge sharing. Enable workflows. Provide collaborative environments for unified working across multiple devices and media-types. 29. Business Analytics Public officials will be equipped with the right tools to analyse government data. This will support decision-making and help identify gaps and opportunities. 30. ICT Innovation in procurement Government will use its position as a major procurer to stimulate demand for innovative ICT. It will encourage collaboration between local players and, as an early adopter, it will act as a showcase for locally-produced technology. Innovative policies will improve procurement cycles and deliver better value. The eProcurement framework will be extended to cover eOrdering, eInvoicing and ePayments. 31. Strategic Alliances Government will continue to explore opportunities for cooperation, alliances and partnerships with reputable multinationals so as to maximise the return on investments and adopt international best practices. National Digital Strategy 2014 – 2020 43

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