15th June, 2012 Statutory Instruments 241 8. 8. Appendices* Appendix No. 1 Appendix No. 2 Universal service policy statement (setting out the principles the licensee will apply in supplying equipment, goods and services as a universal service provider) Marketing plan in respect of service obligation or service area to be covered (setting out the equipment, goods and services that the provider will supply in fulfillment of the service obligation and arrangements for supplying and marketing the equipment, goods and services) and in particular(a) time-frames for the supply of specified equipment, goods and services; (b) performance standards relating to the fulfillment of universal service obligations; and (c) processes for advising persons about the availability, offer and supply of equipment, goods and services in the fulfillment of the universal service obligation, and the terms and conditions on which the equipment, goods or services are offered or supplied. * The information required to be included in the various appendices QUALITY OF SERVICE UNDERTAKING I/we declare that the quality of service I/we provide shall meet the minimum requirements set out under the Act and any other law or guidelines published by the Authority or any international standard to which the designation requires adherence. DECLARATION I/we declare that all the particulars and information provided in this application are complete, correct and true and I/we agree that in the event that any of the said particulars and information provided is found to be untrue or fraudulent, the designation will be revoked. I/we agree that in the event of the revocation of the designation, any fee paid to the Authority for designation shall be forfeited. I/we declare that in the event that the nature of my/our business changes, or I/we no longer carry out operations in terms of the designation, I/we will notify the Authority in which case my/our designation may be revoked or revised. Declared at …………… this ………………… day of …………….. 20 ……….. by the following persons who are duly authorised to sign for and on behalf of the applicant under the authority of the Power of Attorney or Board Resolution which is hereby attached. _________________ Applicant ‘s name ____________________ Applicant’s signature __________________ Date

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