The 2016 MOU between USAID, GOL and CSquared, to provide a fiber ring, was not fully understood
by MOPT although they signed and accepted the conditions. Libtelco was not a party to the agreement
but would be required to implement. In 2018, the new administration could not identify supporting
documentation that provided the justification and requirements of Government and Libtelco for the
MOU. This created suspicions within GOL around the basis of the agreement and parties involved. The
new administration eventually accepted the MOU as a commitment on Government. Libtelco as the
implementor, however, accepted the agreement with considerable reluctance as they could not
adequately identify a profitable way forward. As the CSquared relationship had timeframes against
which Digital Liberia was aligned, MOPT and Libtelco felt pressured to make decisions when they
needed more time to understand the value and implications.
CSquared considered the MOU between themselves, USAID and GOL as the relationships guiding
document which compelled Libtelco to comply. The approach, though logical from a purely private
sector perspective, was received as coercion from the public sector. In every instance where business
challenges arose, CSquared shifted to USAID and MOPT for the solution to bring Libtelco in line. The
recognition that MOPT and Libtelco, together, represent GOL was slow in its realization.
Digital Liberia’s relationship of trust with the GOL, MOPT, Libtelco and CSquared along with the team’s
understanding of the development process offered the unique opportunity, convening power and
guidance to support the resolution of issues. On several occasions Digital Liberia held one on one
meetings as an intermediary between the parties, which helped to provide detailed explanations and
increase acceptance of matters needing consensus. Without Digital Liberia’s strength as an
implementing partner, such Public Private Partnership arrangements would be difficult to implement.
Although challenges remain in the relationship between Libtelco and CSquared that are impacting Digital
Liberia’s ability to finalize verification of fiber installation at ten remaining MACs, the parties have agreed
on a way forward that is monitored by the project. However, as a result of persistent financial
constraints (detailed below), MOFD did not pay Libtelco for the MACs’ connections to CSquared fiber
as it had previously agreed. As a result, Libtelco shut down the fiber connection and MACs are now
without internet. The disconnection has also impacted MACs ability to use GovNet.
Similarly, the formation of a Research and Education Network required public and private institutions to
work collaboratively on a new concept with many detailed technical and operational requirements.
Digital Liberia’s ability to catalyze and maintain focus, convene University Presidents, build ownership
and progress the LRREN towards actual operations has enabled it to advance faster than other RENs in
the region. While the institutions are committed and do not expect financial resources from USAID,
they require an external, undistracted promoter to accelerate technical implementation and ensure their
staff are trained.
FUNDING FOR AMIS
Funding for licensing and maintenance of AMIS remains a challenge for GOL. In FY17 Digital Liberia
supported GSA to secure one-year funding from LRA, which wanted to digitize its Asset Management
and agreed to use the GSA solution. The license expired in FY18 Q4. MFDP started processes to renew
the software license but while the necessary approvals have been agreed, payment has not been affected
and the software expired. The operations of LRA were affected as they have fully migrated their assets
to the system and rely on it to generate monthly reports. Digital Liberia assisted GSA to work together
with LRA and MFDP to continue bolstering support for payment of the licenses, with motivational
letters and lobbying efforts. In attempting to find a solution for the near term, Digital Liberia helped
GSA to identify outstanding professional services due from the AMIS software vendor. Digital Liberia
facilitated a discussion proposing that the GSA agree to forego the outstanding services and in return
the vendor apply their cost savings to reactivate the AMIS licenses for a period. This was accepted by
the vendor and software was relicensed.
DIGITAL LIBERIA FINAL REPORT | 26
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