162
No. 4 of 2021]
Electronic Communications and Transactions
(r) the rights of consumers in terms of section 65 where
applicable;
(s) health and safety information; and
(t) any other information as maybe prescribed.
(2)
to—
A supplier shall provide a consumer with an opportunity
(a) review the entire electronic transaction;
(b) correct any mistakes; and
(c) withdraw from the transaction, before finally placing any
order.
(3) Despite subsection (2), if a supplier fails to comply with
the provisions of subsection (1) or (2), the consumer may cancel
the transaction within fourteen days of receiving the goods or
services under the transaction.
(4)
If a transaction is cancelled under subsection (3)—
(a) the consumer shall return the goods to the supplier or,
where applicable, cease using the services performed;
(b) the supplier shall refund all payments made by the
consumer for goods or services where applicable minus
the direct cost of returning the goods; and
(c) the consumer shall return the goods to the supplier in a
condition as may be prescribed by the Minister.
(5) A supplier shall utilise a payment system that is sufficiently
secure in accordance with accepted technological standards at the
time of the transaction and the type of transaction concerned.
(6) A supplier is liable for any damage suffered by a consumer
due to a failure by the supplier to comply with subsection (5).
(7) A person who contravenes provisions of subsection (1)
commits an offence.
(8) A supplier referred to under subsection (1) shall register
with the Authority in the prescribed manner and form.
Online
market
64. (1) A person may market a product or service by means
of electronic communication.
(2) A person marketing by means of electronic communication
shall provide the addressee with
(a) the person’s identity and contact details including its
registered office and place of business, email, contact
and customer service number;
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