Electronic Communications and Transactions [No. 4 of 2021 (a) the supplier’s full name and legal status; (b) the supplier’s physical address and telephone number; (c) the supplier’s website address and email address; (d) membership to any selfregulatory or accreditation body to which that supplier belongs or subscribes and the contact details of that body; (e) any code of conduct to which that supplier subscribes and how that code of conduct may be accessed electronically by the consumer; (f) in the case of a legal person, its registration number, the names of its office bearers and its place of registration; (g) the physical address where that supplier will receive legal service of documents; (h) a description of the main characteristics of the goods or services offered by that supplier to enable a consumer make an informed decision on the proposed electronic transaction; (i) the full price of the goods or services, including transport costs, taxes and any other fees or costs; (j) the manner of payment for the goods or services; (k) any terms of agreement, including any guarantees, that will apply to the transaction and how those terms may be accessed, stored and reproduced electronically by consumers; (l) the time within which the goods will be dispatched or delivered or within which the services will be rendered; (m) the manner and period within which consumers can access and maintain a full record of the transaction; (n) the return, exchange and refund policy of that supplier; (o) any alternative dispute resolution code to which that supplier subscribes and how the wording of that code may be accessed electronically by the consumer; (p) the security procedures and privacy policy of that supplier in respect of payment, payment information and personal information; (q) where appropriate, the minimum duration of the agreement in the case of an agreement for the supply of products or services to be performed on an ongoing basis or recurrently; 161