Chapter 3 - Resolution Of Consumer Disputes Section 195. Disputes between consumers and licensees. Section 196. Procedures for consumer complaints. Chapter 4 - Rate Regulation Section 197. Rate setting by providers. Section 198. Principles on rate setting. Section 199. Rate setting by the Minister. Section 200. Power of the Minister to determine persons or areas for special rates. Section 201. Rules regarding rates. Chapter 5 - Universal Service Provision Section 202. System of universal service provision. Section 203. Definition of "underserved areas" and "underserved groups within the community", etc. Section 204. Universal Service Provision Fund. PART IX - SOCIAL REGULATION Chapter 1 - Licensing Section 205. Prohibition on the provision of content applications service. Section 206. Compliance with licence conditions. Section 207. Closed content applications service. Section 208. Exemptions for incidental content. Section 209. Limited content applications service. Section 210. Opinion on category of service. Chapter 2 - Content Requirements Section 211. Prohibition on provision of offensive content. Section 212. Content forum. Section 213. Content code. PART X - GENERAL Chapter 1 - Installation Of Network Facilities, Access To Network Facilities, Etc. Section 214. Inspection of land. Section 215. Installation of network facilities. Section 216. Minimal damage. Section 217. Network facilities provider to restore land. Section 218. Management of activity. Section 219. Agreement with public utility. Section 220. Conditions to which a network facilities installation permit is subject. Section 221. Notice to owner of land. Section 222. Notice to owner of land for lopping of trees, etc. Section 223. Notice to road authority, public utility, etc. Section 224. Road, etc. to remain open for passage. Section 225. Network facilities installation permit. Section 226. Criteria for issue of network facilities installation permit. Section 227. Network facilities installation permit has effect subject to this Act and other laws. Section 228. Access to post, network facilities or right-of-way. Section 229. Commission to regulate matters on access to post, etc. Section 230. Minister may make regulations.