(d) customer charging, billing, collection and credit practices; and
(e) any other matter of concern to consumers.
191. Publication of consumer code.
After the preparation of a consumer code, the consumer code shall be published and notice of it shall
be advertised in at least one national language and one English language national daily newspapers
for at least three consecutive days.
Chapter 2 - Required Applications Services
192. Required applications services.
(1) For the purposes of this Part, the Minister may determine a list of required applications services.
(2) The list referred to in subsection (1) may include, but is not limited to —
(a) emergency services (including access to controlled network facilities and network services
for the purposes of providing emergency services);
(b) directory assistance services (including access to controlled network facilities, network
services and relevant databases);
(c) operator assistance services; and
(d) services for disabled consumers.
193. Minister's direction to provide required application service.
(1) The Minister may determine —
(a) the classes of applications service providers who shall undertake any or all of the
applications services on the list of required applications services; or
(b) the classes of network service providers who shall enable the provision of any or all of the
applications services on the list of required applications services.
(2) The Commission shall direct —
(a) the class of applications service providers determined under paragraph (1)(a) to provide
the required applications services; and
(b) the class of network service providers determined under paragraph (1)(b) to enable the
provision of the required applications services.