realities faced by businesses. This assists in measuring the effectiveness of Government
efforts to date against these barriers, as well as enabling the identification of where and
what shape future policy action is required.
Summary of responses
In total, 138 responses were received to the Call for Evidence between 4 November and 20
December 2019. This included 29 responses from individuals, 64 from organisations, and
45 unspecified responses.
Respondents were able to respond via an online survey, or via email. The Call for
Evidence included a mix of open and closed questions. Respondents were not required to
answer all questions. All questions and the accompanying percentages are reported based
on the number of respondents that answered that individual question. This is detailed in
the description of each question through each section of this public response.
For open response questions, every response has been reviewed and, while not every
point that was made by each respondent can be reflected, responses were coded to
identify common themes. The following sections provide an overview of the key or notable
themes identified, whilst providing a balanced overview to reflect the range of views
expressed.
This public response provides an overview of the findings we have collated through the
analysis of the Call for Evidence responses. It does not set a policy direction but instead
outlines a set of findings that broaden the evidence base for cyber security risk
management practices and barriers across the economy.
As set out in the {Next Steps}(https: //www.gov.uk/government/publications/cybersecurity-incentives-regulation-review-government-response-to-the-call-forevidence/cyber-security-incentives-regulation-review-call-for-evidence-summary-ofresponses?preview=4362701#next-steps) section at the end of this public response,
DCMS will draw on these findings while continuing to work closely with industry, NCSC,
other key Government departments to develop proposed interventions that better enable
and encourage organisations to prioritise and invest in effective cyber risk management.
1. Barriers to effective cyber risk management
The first part of the Call for Evidence set out DCMS’s understanding of the main barriers
to organisations undertaking effective cyber risk management, based on research and
engagement undertaken to date. DCMS defined these three barriers as:
¢ Lack of ability, comprising a lack of capacity and knowledge in organisations to
manage cyber risk and protect themselves online.
¢ Complexity and insecurity of the digital environment, on the basis of
insecure digital products or services in use across organisations and
interconnectivity between organisations within and across sectoral and geographic
barriers.
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