2005, No.20
Telecommunications Act 2005
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service provider, of the telecommunications network of a
service provider to provide unsolicited telecommunications, to
the extent that the Regulator considers such order necessary to
reduce or eliminate the nuisance caused by such
telecommunications.
(8) Wherever a conflict arises between the interpretation or
application of any provision of this Act and the Consume
Information Act 1988 or the fair Trading Act 1998, the
provisions of this Act shall be interpreted and applied to prevail
over such Acts.
48. Confidentiality of Customer Information-(1) Subject
to this Act, a service provider shall not disclose information
concerning a customer without the customer‟s written consent
or unless disclosure is required or permitted by the Regulator or
by law.
(2) Upon request, a customer is permitted to inspect any
service provider‟s records regarding the customer‟s service. A
customer shall have the right to require that any customer
information about such customer contained in a service
provider‟s records that the customer can demonstrate is
incorrect, be corrected or removed by the service provider.
(3)
Subject to subsection (4), all customer-specific
information, and in particular billing-related information, shall
be retained by a service provider only for billing purposes or
other lawful purpose, and retained only for so long as is
permitted by rule made by the Regulator, or as otherwise
permitted by law.
(4) A service provider may, with the written approval of the
Regulator, use customer-specific information for purposes other
than those set out in subsection (3), including, but not limited
to, marketing and sales of additional services.
49. Confidentiality of
Customer
Communications-(1) Service providers shall take all reasonable steps to
ensure the confidentiality of customer communications.
(2) Service providers shall not intercept, monitor, alter or
modify the content of a customer communication, except as