National Information and Communications Technology Policy 3.1.2.1 Policy Objective To develop and enhance human capital that is capable of championing ICT in the creation of Tanzania’s knowledge based society. 3.1.2.2 Policy Statements The Government shall:i) Ensure presence of ICT professional recognition and development framework so as to have human resource base in the country which is ethical and capable of championing ICT initiatives towards creation of knowledge society; ii) Create supportive environment for collaboration with the private sector in development of a critical mass of ICT skills and expertise while encouraging lifelong learning through the use of ICT; iii) Ensure effective use of ICT in teaching and learning throughout the formal and informal education system. 3.1.3 Issue: ICT literacy of the Public The NICTP 2003 endeavoured to raise level of public awareness of the role and potential of ICT for transformation of Tanzanian society towards knowledge based society. Since then Tanzania has been implementing a number of public awareness creation programmes and has witnessed notable achievement of this initiative. As a result of these efforts, the level of citizen awareness has increased in some areas of ICTs. Moreover, establishment of TCRA Consumer Consultative Council (TCRA CCC) is another achievement attained in policy implementation. Despite the aforementioned achievement, participation of civil societies and non-government organization in awareness creation is limited due to lack of an appropriate collaborative system that incentivises various groups. As a result, awareness creation efforts have been left to the Government only. This has led to the high illiteracy ratio in ICT among citizens that hinders fruitful exploitation of ICT in daily life. 3.1.3.1 Policy Objective To enhance public participation and understanding of potentials of ICT for effective transformation towards knowledge based society. 20