National Information and Communications Technology Policy decision by the Government in July 2012, to establish the ICT Commission, which is the National ICT think-tank responsible also for Research and Development to accelerate ICT industry in the country. To a great extent, the objective in this focus area has been attained. However, the challenge to leaders at various levels remains that of ensuring that the objectives of the policy i.e. the anticipated benefits, reach as many people as possible in both urban and rural areas. With regard to the workforce, the objective of the 2003 National ICT Policy, under Human Capital Development, was to increase the size and quality of ICT-skilled human resource base in Tanzania. To-date the industry has produced a number of tertiary colleges and higher learning institutions that in turn produce ICT-skilled personnel at different levels of professionalism e.g. technicians, engineers, software developers, network administrators, and system analysts. Government institutions which regulate the education sectors such as VETA, NACTE and TCU monitor the quality of education in ICT and the Engineers Registration Board (ERB) now recognizes ICT related professions such as software engineering, telecommunication engineering and systems engineering. In recent years, TCRA and other public and private institutions are providing scholarship to bachelor, masters and PhD degree programmes related to ICT in various higher institutions of learning. In addition, the Government has developed an ICT scheme of service for ICT cadres. However, there is a real challenge of shortage of qualified ICT professionals compared to actual demand, and their profiles are not well defined and established. The process of standardization in terms of evaluation and certification of different courses offered by various training centres is also inadequate. 1.1.6 ICT in Everyday Life There has been an improvement in adopting and using ICT in day-to-day activities. This is a result of the realization of the productive sectors focus area of the NICTP 2003, which envisioned enabling ICT to contribute towards the reduction of poverty and improvement of the quality of life. A good example is the uptake of mobile money services. The introduction of mobile money services such as M-Pesa, Tigo Pesa, Airtel Money and Ezy Pesa, has enabled people to save, send and spend money including payment of bills for utilities through mobile platforms. In addition, banks have started offering banking services through mobile platforms, which allow their customers to use mobile phones for banking transactions. 7