10.5.5. examines and settles complaints addressed to information owner in relation to information access; 10.5.6. carries out other obligations as regards to provision of information services. 10.6. Reports are presented to the authorized agent on information matters twice a year – on the first and seventh month of every current year. However, when the authorized agent so requests, the information owner must present additional reports. Article 11. Responsibility for Organizing of Information Access 11.1. Manager of the information owner establishes internal execution procedures for organizing of information services. 11.2. Information owners specified by Article 9 of the present Law are responsible for the organizing of the information access as provided by the legislation. 11.3. If information owner fails to appoint an official or establish a department on information matters, then the person determined by the information owner for implementing of this function shall be responsible for the execution of the request for information. 11.4. The responsibility for information disclosure stipulated by this Law lays on the manager of the information owner, unless the other person is officially in charge for implementing this function. Article 12. Register of Documents 12.1. Register of Documents (hereinafter ‘the Register’) is a publicly-accessible electronic database where all information received by the information owner, produced or acquired as a result of fulfillment of public duties is registered. 12.2. The respective executive authority establishes policies for creating, maintenance and periodic update of the Register. 12.3. The information owner is obliged to register the below documents in the Register within the period, stipulated by the present Article: 12.3.1. incoming, outgoing or internally produced documents – on the date of entry, dispatch or internal production; 12.3.2. legal acts – date of signing; 12.3.3. contracts – effective dates. 12.4. Accounting records, greeting correspondences, notifications, memos, guarantees, as well as programs of meetings, forums, conferences and other public events or the information on such events, various statistic statements are not recorded in the Register. 12.5. In addition to information listed in Article 15.1, the following details must be recorded in the Register: 12.5.1. mode of receipt and dispatch of the document (by e-mail, mail, fax, courier); 12.5.2. type of the document (request for information, offer, claim, complaint, report, normative act, etc.);