5.11: Make it easy for consumers to delete personal data 5.12: Make installation and maintenance of devices easy 5.11-1: The user shall be provided with functionality such that user data can be erased from the device in a simple manner. 5.11-2: The consumer should be provided with functionality on the device such that personal data can be removed from associated services in a simple manner. 5.11-3: Users should be given clear instructions on how to delete their personal data. 5.11-4: Users should be provided with clear confirmation that personal data has been deleted from services, devices and applications. 5.12-1: Installation and maintenance of consumer IoT should involve minimal decisions by the user and should follow security best R M M M R R R R R R R R R R R R R R R R Supporting evidence shall show the functionality that allows user data to be erased from the device, associated services, and companion mobile application. Supporting evidence shall show the following: 1. How the device is already preconfigured or presents the configuration options with the CLS Publication #2 | Page 40 of 49