-8-
19. Digital content and services are key factors that offer benefits to society and the
economy of any country and represent a major source of potential workplaces and economic
growth.
There is no universally accepted definition of digital content. For example, one of them
states that the digital content is any information that is available on the Internet (or other
networks) to be reached by the user, including web pages, images, music, audio and video
documents, books, drivers and software downloads, and reference materials for education and
training11.
This Strategy defines the digital content as any information in electronic format submitted
to the following processes: creation, collection, management, processing, storage, distribution,
access, use and re-use, abolition.
The most important content for the users is usually that which is in their native language
and relevant to the communities in which they live and work. UNESCO has defined “the local
content" as “the expression and communication of a community’s locally generated, owned and
adapted, knowledge and experience that is relevant to the community’s situation” (UNESCO,
2001).
20. The citizens of the Republic of Moldova face a shortage of local digital content and a
low number of electronic services.
Thus, few services out of about 570 public government services are offered through
Internet (only 5 out of 12 online basic public services for citizens, and 6 out of 8 – for economic
agents12). Starting from September 2012 to present, within the framework of the e-Government
Transformation Project were launched e-Application for criminal record, e-Licensing (connected
to the mobile signature), electronic reporting to e-CNAM and e-CNAS (connected to mobile
signature), e-DNC (Normative Documents in Constructions www.ednc.gov.md), SIA “the state
register of public acquisitions” services. At the same time, in February 2013, was officially
launched the M-Cloud common government technology platform, the digitization of the Civil
status service archive is in the process of implementation, SIGEDI is implemented in 9
ministries. Recently the State Fiscal Service and Center for Electronic Governance through the
medium of SE “Fiscservinform” optimized the process of submitting statements concerning the
income tax for physical persons, connecting it to the mobile signature. Other 7 e-services should
be launched during 2013 within the frameworks of the projects managed by the Center for
Electronic Governance.
[
r
D
f
a
]
t
21. The Republic of Moldova demand for broadband networks was caused mainly by
downloading movies and music via data exchange systems peer-to-peer (Torrents) and by using
Skype, social networks “Odnoklassniki”, “Facebook”, “Netlog”, “YouTube” etc. The social
network “Odnoklassniki.ru” is the most visited site among the Internet users of the Republic of
Moldova13. Accessing mostly foreign information resources, the users of the Republic of
Moldova outline the low shortage of internal resources. In order to generate more the local
digital content, it is necessary to provide conditions and mechanisms for content managers,
including intensive use of open data opportunities.
22. Cultural and scientific heritage is not yet digitalized. The national program of
informatization of the cultural domain for 2012-202014 was approved only in 2012. Although,
the measures to digitize the values of other areas are taken15, assessment actions and
interventions measures are required to speed up the process.
23. The legal and regulatory framework is not yet completely adjusted to the new realities
of the digital environment, especially regarding the proportional wide use of new information
technologies and insuring an adequate level of intellectual property protection16.
24. The Interoperability Framework Program approved by the Government in September
201217 is on the beginning of implementation and the citizen is required to submit copies of a