- 16 - 1.2) The program of public services digitization The program shall include at least: a) evaluation of the existing public services (cost, content and volume) with the optimization of the number of existing public services and processes and reengineering the existing business processes of providing public services with their typing, standardizing and development, the approval of public services digitization Plans in accordance with the priorities by areas: Health Social assistance, Education, Justice, Agriculture, Construction, Cadastre, Transportation, Science, Culture, and so on; b) the development of the legislative and normative framework in the area of providing and accessing electronic public service (including the electronic identity management, implementation of the minimum standards for the quality of public services and system monitoring/evaluating indicators of their quality, as well as submission of complaints against public services provided under any expectations and development of a transparent and balanced methodology on setting the charges for electronic public services; c) developing of standard solutions for local public authorities regarding Government to Government (G2G) and Government to Consumer (G2C) services, using the common governmental technological platform; d) promoting the use of electronic payment mechanisms, including the payment of services provided by the public services providers. 1.3) The documents which shall regulate the implementation of electronic ID card, and which shall touch: a) the Ministry of Information Technology and Communications tasks in this field: - ensure the drawing up of electronic ID card and simultaneous issuance with the existing ID card, upon request; - ensure the creation, implementation and development of the digital signature means in the electronic ID card; - designation of the State Enterprise “Centre for State Information Resources “Registru” as authorized center to issue, use and update public key certificates and digital signatures at ID documents preparation and issuance; - development and approval of mechanism for using electronic ID card in information resources and systems, and at the provision of services, including electronic services. b) the objectives of the State-owned Enterprise “Center of Special Telecommunications”, which are to be implemented in accordance with the concluded contracts between this company and the State Enterprise “Centre for State Information Resources “Registru” upon preparing and issuing the electronic ID cards; 1) provide monitoring and control of the public key certificates status and security of electronic communications channels; 2) generate confirmation codes for certificates issued by the State-owned Enterprise “Centre for State Information Resources “Registru”; 3) ensure, jointly with the State-owned Enterprise “Centre for State Information Resources “Registru” the mutual recognition of public key certificates among the centers for public key certification. [ r D f a ] t 4.2.3. Pillar nr.3: Building capacities to use ICT - a high usage of the ICT benefits for all members of the society. 43. General objective: Increasing digital literacy, developing digital skills and digital inclusion The local content development and its distribution, as well as the use of e-services depend on a specific set of skills and tools. The Government shall periodically assess the various skills

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