Current status:
In Europe, the average usage of eGovernment in European Union countries taken together is
around 40% of EU population
In Romania, the % of citizens who have used eGovernment services in 2013 has reached 5%, with
an assumed target of 35% to reach until the end of 2020.
Source: http://ec.europa.eu/digital-agenda/en/scoreboard/romania
2.1.4 Strategic Lines of Development
Romania’s strategic pursuits for eGovernment and Interoperability
In pursuing the desired outcomes for Romania outlined by the Digital Agenda for Europe and in order to
achieve the national targets referenced above, Romania needs to concentrate on 3 key aspects of the
governing act from a technological perspective, hereby referred to as Strategic Lines of Development,
which will enable a full transformation of how the public interacts with the public services in Romania:
Romania needs to provide better public services through the use of eGovernment 2.0. While
there have many major steps in Romania in the later years in Romania (from access perspective as
well as implementing major information systems), the majority of initiatives faced challenges in
terms of adoption, quality, legislation and uniformity. Concentrating on new or improved public
services, but with a coherent model in place for ensuring greater impact in the social-economic
Page 37 of 172