Increasing general awareness of the phenomenon of social exclusion Raising awareness among family and friends to benefit from support in the development of eInclusion measures Ministry for Information Society (responsible) Ministry (support) of Education Facilitate communication between groups targeted for social inclusion Develop uniform digital literacy and Internet usage at the regional level Promoting the system of “learning together” Involvement of HR services within companies and public organizations: Special campaigns and trainings Promoting open database as an opportunity for informal education Provide trainings on the methodology of developing digital skills Provide materials and programs to facilitate trainers’ adaptability to each community needs Improvement of the availability of the telemedicine equipment Ensuring equitable access to all citizens, especially vulnerable groups, to quality and cost effective health care through integrated delivery and remote healthcare Ministry of (responsible) Health Ministry for Information Society (support) Creating more patient-centric, coordinated and accountable care requires all service providers share data registries and # of applications performed based on Big Data. Ministry of (responsible) Health Ministry for Information Society (support) Target: At applications least 10 # of localities and medical centers benefiting from telemedicine services. Target: At least 2 per county % of households benefiting from access to telemedicine services. Target: 40% by 2020 Monitoring and Controlling Bringing together inputs, delivery, management and organization of services related to diagnosis, % of data identified implemented. Target: 75% by 2020 Provision of out-patient care and emergency services in integrated and inter-operable mode Integrated Platform for all the services with easy or e-accessibility and data confidentiality ICT in Health Ministry of (responsible) Health % of representatives trained in the field of Page 21 of 172

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