Government and administrative services Medical services Water services Logistics services - Motor truck transportation business - Shipping business - Port transportation business - Warehousing business Chemical industries Credit card services - Work providing transport of cargo for - Delay and suspension of shipping charge using motor trucks based on - Difficulties in tracking cargo location demands of other people (Article 2 of the Motor Truck Transportation Business Act) - Work proving transport of cargo using ships (Article 2 of the Marine Transportation Act) - Work loading and unloading cargo to and from ships at ports based on demands of other people (Article 2 of the Port Transportation Business Act) Laws and guidelines pertaining to CISs outages reports (Service maintenance levels(Note 2)) - Guideline for information security policy for local governments - Guideline on Safety Management of Medical Information Systems - Appropriate Implementation of Health Risk Management and Provision of Information Related to Damages to Water Supply Facilities and Water Quality Incidents (Notice issued by the Director of the Water Supply Division, Health Service Bureau, Ministry of Health, Labour and Welfare dated October 25, 2013) - Information Security Guideline for the Water Sector - Safety Guideline for Ensuring Information Security for the Logistics Sector - Work storing deposited goods in warehouses (Article 2 of the Warehousing Business Act) - Petrochemical - Production, processing and trade of - Plant outages industries petrochemical products - Long-term suspension of product supply - Credit card settlement Credit card settlement services (Article 2, - Delay and suspension of credit card settlement services paragraph (3), items (i) and (ii) and Article services, and large-scale leakage of credit card 35-16, paragraph (1), item (ii) and information paragraph (2) of the Installment Sales Act) 59 - Safety Principles for Ensuring Information Security for the Petrochemical Sector - The basic policy for supervision based on the Installment Sales Act (deferred payment section) - Information Security Guideline for the Credit CEPTOAR ANNEX 2. EXPLANATION OF CI SERVICES AND CI SERVICE OUTAGE EXAMPLES CI sectors CI services (including procedures)(Note 1) Examples of CISs outages caused by system Explanation of services (including services) failures name (Relevant laws) - Local government - Local administration, other administration - Hindrance to local government and administration work carried out in accordance with laws administrative service operations services or government ordinances (Article 2, - Hindrance to protection of residents' rights and paragraph (2) of the Local Autonomy Act) interests - Medical examination - Examination and treatment - Hindrance to work of medical examination support departments - Malfunction of medical equipment threatening human life - Supply of water - Work supplying drinking water through - Water supply outages through water piping or other structures to meet general - Supply of water of unsuitable quality services demand (Articles 3 and 15 of the Water Supply Act)

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